How to Check Email Delivery Reports in cPanel

As a website owner or administrator, it is essential to monitor the delivery of emails sent from your domain. This helps you ensure that important messages are reaching their intended recipients and allows you to troubleshoot any delivery issues that may arise. In cPanel, you can easily check email delivery reports to track the status of your outgoing emails. In this guide, we will walk you through the steps to access and interpret email delivery reports in cPanel.

Accessing Email Delivery Reports in cPanel

To check email delivery reports in cPanel, follow these simple steps:

1. Log in to your cPanel account.
2. Scroll down to the "Email" section and click on "Track Delivery".
3. On the Track Delivery page, you will see a summary of recent email delivery attempts.

Interpreting Email Delivery Reports

Once you have accessed the email delivery reports in cPanel, you will see a list of recent email delivery attempts. Each entry in the report provides valuable information about the status of the email delivery. Here are some key elements to look out for:

Sender

The sender's email address is displayed in this column. Make sure that the sender's address is correct and properly configured.

Recipient

The recipient's email address is shown in this column. Check that the recipient's address is accurate and does not contain any typos.

Status

The status column indicates whether the email was successfully delivered, bounced back, or encountered any other issues. Common statuses include "Delivered", "Deferred", "Bounced", and "Failed".

Date

The date and time of the email delivery attempt are displayed in this column. Use this information to track when the email was sent and whether any delays occurred.

Action

The action column provides options to view the details of the email delivery attempt, resend the email, or delete the entry from the report.

Resolving Email Delivery Issues

If you encounter any email delivery issues while monitoring the reports in cPanel, here are some steps you can take to resolve them:

1. Check the recipient's email address for typos or errors.
2. Verify that the sender's email settings are correctly configured in cPanel.
3. Review any bounce-back messages to identify the cause of the delivery failure.
4. Contact your hosting provider for further assistance if needed.

Conclusion

Monitoring email delivery reports in cPanel is an important task for website owners and administrators. By regularly checking the status of outgoing emails, you can ensure that your messages are reaching their intended recipients and take action to resolve any delivery issues that may arise. Follow the steps outlined in this guide to access and interpret email delivery reports in cPanel effectively.