How to Add WhatsApp Chat to Shopify Store

WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users. Adding WhatsApp chat to your Shopify store can help you connect with customers and provide real-time support. In this guide, we will show you how to easily add WhatsApp chat to your Shopify store.

Step 1: Create a WhatsApp Business Account

The first step to adding WhatsApp chat to your Shopify store is to create a WhatsApp Business account. This will allow you to use WhatsApp's business features, such as automated messages and labels for organizing chats.

Here's how you can create a WhatsApp Business account:

1. Download the WhatsApp Business app from the App Store or Google Play Store.
2. Open the app and follow the on-screen instructions to verify your phone number.
3. Enter your business name and set up your profile with a logo and description.

Step 2: Generate a WhatsApp Chat Link

Once you have set up your WhatsApp Business account, you will need to generate a WhatsApp chat link that you can add to your Shopify store. This link will allow customers to start a chat with you directly on WhatsApp.

Here's how you can generate a WhatsApp chat link:

1. Open the WhatsApp Business app and go to Settings.
2. Click on Business Tools and then Short Link.
3. Generate a short link and copy it to your clipboard.

Step 3: Add WhatsApp Chat Link to Shopify Store

Now that you have your WhatsApp chat link, you can add it to your Shopify store so that customers can easily reach out to you via WhatsApp. There are a few different ways you can add the WhatsApp chat link to your store:

Option 1: Add WhatsApp Chat Button to Your Store

You can add a WhatsApp chat button to your store that will be visible on every page. This button can be customized to match your store's branding and can be placed in a prominent location for easy access.

Option 2: Add WhatsApp Chat Widget to Your Store

Another option is to add a WhatsApp chat widget to your store. This widget can be placed in a corner of your website and will allow customers to start a chat with you without leaving the page they are on.

Step 4: Test WhatsApp Chat Functionality

Before making WhatsApp chat live on your Shopify store, it's important to test the functionality to ensure that customers can easily reach out to you via WhatsApp. Test the chat button or widget on different devices and browsers to make sure it works correctly.

Conclusion

Adding WhatsApp chat to your Shopify store can help you provide better customer support and increase engagement with your customers. By following the steps outlined in this guide, you can easily add WhatsApp chat to your store and start connecting with customers in real-time.